Bay Harbor Islands operates its water and sewer systems, bills several household services locally and purchases drinking water from Miami-Dade County. Start here for accounts, service interruptions, permits and neighborhood collection rules.
Town Hall is where new residents establish water, sewer, stormwater and solid waste accounts. Ask for the current deposit and fee schedule for the unit.
New utility accounts are established through Town Hall. The utility account includes water, sewer, stormwater and solid waste. The Town requires deposits; amounts depend on the service and account. Have the property address, move-in date and account-holder documentation ready.
Utility billing: 305-866-6241. Town Hall: 9665 Bay Harbor Terrace.
Deposits, current rates & account setup ↗The Town owns and operates its local water system but purchases drinking water from Miami-Dade WASD as a wholesale customer. The Town distributes it to local properties. For a Town account or local line issue, begin with Town Utilities; published Town guidance sends water and sewer emergencies to Police dispatch for routing.
Water quality & supplier details ↗For a water or sewer emergency, the Town’s published utility page directs residents to Police at 305-866-6242 so staff can route the call. For account balances, move service or deposits, call Town Hall at 305-866-6241 during business hours.
Official emergency instructions ↗The Town provides solid waste and recycling information and bills solid-waste service through its utility system. The Town has set-out rules for trash, yard waste, recycling and bulky materials; don't leave bags or bulky items at the curb outside collection requirements, as a fee may apply.
Current collection and recycling rules ↗Building permits, town records and community services all start with the local government office on Bay Harbor Terrace.
Most construction work requires a Town building permit. The Town uses the Citizenserve online portal for construction permits and other applications. Start with the property address and scope of work; ask Building staff about zoning, plan review and any County approvals needed for your project.
Building Department ↗Public Works maintains Town-owned water and sewer utilities and supports streets, drainage and public infrastructure. Describe the location and issue clearly when contacting Town Hall; it helps staff route work to the right crew.
Public Works duties & contacts ↗The Clerk maintains official records and public meeting information. Use the Town Clerk for records requests, notices, meeting agendas and minutes; the Town’s public records portal explains how to submit a request.
Town government & meetings ↗Check the Town’s resident links for programs, application forms, parking and current notices. Causeway toll plans and parking regulations can change, so verify current eligibility and rates before purchasing a pass.
Resident resources & quick links ↗