Customer service: 954-434-4300, option 1. Finance manages account billing and payment processing. Check the official payment page for current online methods and any fees.
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Cooper City · Community-first guideA little help
A little help
goes a long way.
Cooper City keeps useful services close to the resident: one customer-service number for water and sewer bills, online tools for permits and issues, and City Clerk passport appointments. Here’s the quickest route through the basics.
City Hall9090 SW 50th Place
Cooper City, FL 33328 · main line 954-434-4300 · info@coopercity.gov.
Water & sewer accounts954-434-4300 · Option 1
Finance manages utility billing and customer service for water and sewer accounts.
Utility emergency after hoursBSO Cooper City: 954-435-2000
Use for urgent water main breaks, sewer backups, major leaks or downed trees.
What do you need to get done?
Cooper City puts online service links right on its home page. Use these direct paths for the most common resident tasks.
Cooper City accepts text keywords such as REPORT, POTHOLE, MISSED PICKUP, UTILITIES and ORDINANCE VIOLATION to help route a neighborhood concern.
Report an issue ↗Use the city’s building-permit submittal and application pages to check which documents your project needs and how to follow its status.
Permit submittal ↗Passport appointmentsThe City Clerk offers passport services by appointment only. Current appointment hours are Monday–Thursday, 7 a.m.–4:30 p.m.; bring the completed application and all required applicants before 4:30 p.m. Call 954-434-4300, ext. 237.
Keep these handy
More city services
Check the city’s latest directions before a payment, permit or pickup; contractor schedules and required forms may change.
＄Finance & utility accountsFinance administers City revenues and handles water/sewer billing and collecting.Contact Finance ↗♻Garbage & recyclingCity site links to Waste Management collection. WM’s customer line is 954-974-7500.City home services ↗⌂Permit applicationsBrowse building applications and submittal forms before starting a project.Permitting forms ↗☷City Clerk, meetings & passportsPublic information, Commission support, special-event/garage sale permits and passport service.City Clerk ↗◎TextMyGovUse the city’s text-based information and issue-reporting tool from your phone.How to text ↗311Broward County 311For county-operated services, start with Broward County’s call center.County help ↗
Resident service notes
Utility billing, passport hours, emergency routing and digital issue reporting are summarized from Cooper City pages. The monthly bulk collection schedule is address/route-based; use the city’s current map instead of relying on an old calendar PDF.