Follow the
right current.

Utility Billing & Collections

Use the City customer portal to view and pay a water/sewer, sanitation and related utility bill. For new accounts opened on or after March 1, 2026, the City says only property owners can establish accounts under the current ordinance. Existing tenant accounts are unchanged unless service is disconnected. Deposits vary by meter size and service mix.

Utility billing and walk-up support: City Hall, 100 N Andrews Avenue. Phone: 954-828-5150. For a time-sensitive water line issue, call the City’s 24-hour Neighbor Call Center at 954-828-8000.

City Utility Services

The City maintains the water-distribution and wastewater-collection network. The utility system also supports treatment services under agreements with Oakland Park, Wilton Manors, Port Everglades and parts of Davie and Tamarac. For a water quality report, interruption, main break or sewer concern, check current notices and contact the City.

Collection schedule by address

Waste Management collects trash, recycling, yard waste and bulk items for Fort Lauderdale. Bulk collection is monthly on the scheduled service day. City tools and service maps help identify your pickup day, collection guidelines and special programs. For a missed pickup or damaged cart, use Lauderserv or call 954-828-8000.

Lauderserv requests

Use Lauderserv to report a City-maintained street, sidewalk, drain, traffic signal, cart or public-space issue. Include the exact location and a clear description; this helps the City route the request. For immediate hazards or broken utility lines, call the 24-hour center rather than waiting for an online request.

LauderBuild online services

LauderBuild gives neighbors and contractors 24/7 access to apply for building, right-of-way/engineering and planning permits, submit documents and track reviews. Some projects require multiple City disciplines. Confirm zoning, flood-zone and utility requirements before construction begins.

Check before assuming a job is permit-free

Florida HB 803 took effect July 1, 2026. Fort Lauderdale explains that some qualifying single-family residential work under $7,500 may be exempt when the City Building Official confirms it qualifies. Commercial, multifamily, flood-zone and several trade-system projects are listed as not exempt. Always verify the specific work and property with Development Services.

City Commission & departments

City Hall is at 100 N Andrews Avenue in downtown Fort Lauderdale. City government and Clerk resources provide Commission meetings, agendas, ordinances and records. Use the department directory to find the service counter before visiting in person.

Resident hub

Fort Lauderdale’s resident hub gathers online services, emergency notices, utility tools, sanitation information, parks and neighborhood resources. Before making a trip, confirm the department’s location, service window and any appointment or document requirements.