Hialeah manages its own water, sewer and solid-waste services through Public Works. Your garbage route, recycling map, permit counter and utility bill each follow a different path—this guide puts them together so you can start in the right place.
Hialeah operates its local utility and Solid Waste functions; which infrastructure source supplies your water varies by area.
Hialeah uses Xpress Bill Pay for both Water & Sewer and Solid Waste charges. An account lets residents view bills and payment history, pay online and enroll in paperless statements. Phone payment is available at 833-791-8947. For account or system questions, contact Water & Sewer at 305-556-3800.
Xpress Bill Pay instructions ↗The City provides water and wastewater service across Hialeah and also serves some nearby unincorporated areas. Hialeah purchases most drinking water from Miami-Dade County, while its jointly owned reverse-osmosis plant can produce up to 7.5 million gallons daily for the northwest part of the City. The southeast is served from Miami-Dade’s John E. Preston plant.
City wastewater infrastructure includes 101 lift-station service areas and roughly 338 miles of gravity sewer lines. For outages and advisories, check the City’s active notice before relying on a general map.
Water sources, infrastructure & notices ↗Residential garbage is collected twice weekly. Depending on the assigned area, pickup is Monday/Thursday or Tuesday/Friday. Use the City collection map for your actual days. Place the brown 96-gallon City cart out the night before or before 6 a.m.; keep it at least five feet from vehicles, mailboxes and other obstacles, with the lid fully closed.
Garbage rules & route maps ↗Residential recycling is scheduled twice a month; bulky and yard waste are collected once a month. Routes vary by area. Do not mix household garbage with yard or bulk debris. Missed collection, damaged cart, disability side-door service and prohibited items are handled through the Public Works Solid Waste Division.
Solid Waste & Recycling ↗City Hall is a multi-floor civic counter. Planning and Zoning, Building, Cashiers and the Clerk handle different steps.
Most construction, repair, demolition, relocation or occupancy changes require a permit before work begins. Hialeah’s Building Department reviews applications for Florida Building Code compliance; permit types, fees and inspection scheduling are on the City portal.
Building questions: 305-883-5825. City Hall: 501 Palm Avenue. The City’s Citizen Self-Service portal is used for permits issued through Tyler.
Building Department ↗Planning and Zoning is on the second floor of City Hall. Check that a proposed business use, building or renovation fits City zoning before leasing a space or starting work. Business Tax, code enforcement and planning are within Community Development but may have separate applications.
Departments & divisions ↗The Hialeah City Clerk is corporate secretary to the City Commission and local supervisor of elections. The Clerk’s Office handles official records, Commission documents and records requests. In-person public records requests go to the third floor at 501 Palm Avenue.
Clerk, records and elections ↗City resident services include park and facility reservations. Milander Center for Arts and Entertainment is a civic venue for community events, meetings and performances. Check availability, event requirements and current public programming with the relevant facility office.
Parks & facility reservations ↗