Miami Shores has a distinctly local service network: Village Public Works looks after streets, trees, drainage, parks and household sanitation. Water and sewer questions go to Miami-Dade County, and many homes still use septic systems.
Most day-to-day neighborhood concerns can be routed through Miami Shores Village. Use MyMSV for online service requests; Public Works has a different desk from Building and Planning.
Public Works maintains Village streets and signs, public trees, storm drains, drainage pumps, six Village parks, and sanitation service. Contact them about a clogged drain, a deceased animal in the roadway, bulk or sanitation routing, or right-of-way concerns.
Counter: Monday–Friday, 8 a.m.–3:30 p.m. Main line: 305-795-2210.
Public Works divisions & contact ↗The Building Department handles local permits and inspections; Planning and Zoning reviews land use. The Village's online Citizen Self-Service portal supports applications and status searches. A driveway approach or work in the public right-of-way may also require Public Works approval.
Building: 305-795-2204 · Monday–Friday, 8:30 a.m.–4 p.m. Planning & Zoning: 305-762-4864.
Building Department & permit portal ↗Recreation programs and registration are run from 9617 Park Drive. The Village also maintains neighborhood parks and recreation facilities. Check the registration calendar for class availability and facility-specific hours before traveling.
Parks & Recreation ↗Meeting agendas, minutes, ordinances and resolutions are available through the Village's electronic records repository. Requests can be submitted using the JustFOIA portal or directly to the custodian of records.
Village Clerk: 305-762-4870 · Village Hall, 10050 NE 2nd Avenue.
Records access & online request ↗The Village is not the water utility. For water and wastewater, Miami-Dade County or North Miami is the service provider depending on location and connection. Some homes rely on septic systems.
| Water bill, low pressure, leak | Miami-Dade WASD · 305-665-7477 |
| Water/sewer emergency | WASD 24-hour · 305-274-9272 |
| Local storm drain or road concern | Village Public Works · 305-795-2210 |
| Village permits | Building · 305-795-2204 |
| Non-emergency police | Miami Shores Police · 305-759-2468 |
Miami Shores does not operate a sanitary sewer utility. Some neighborhoods have County or North Miami connections; many properties remain on septic. Ask the utility serving your exact address before planning work or troubleshooting a sewer issue.
Village septic-to-sewer project updates ↗