North Bay Island, Treasure Island and Harbor Island have different collection patterns and shared Village utility billing. The right first step depends on your address and whether your building is a house, multifamily property or business.
The Village bills utility services and buys drinking water from Miami-Dade WASD. ACH bank draft is the fee-free payment option; card processing fees are passed to card users.
For utility account questions, contact Village Utilities at 305-756-7171 or billing@nbvillage.com. View statements and pay online. Checks can be mailed to Village Hall, Suite 101; a 24/7 utility payment drop box is outside the main-floor entrance. Automatic bank draft avoids payment processing fees; card payments carry a customer-paid processing fee.
Current payment methods & rates ↗North Bay Village purchases drinking water from Miami-Dade Water and Sewer. The Village owns the service line from the water main to the property line; the property owner maintains the portion from the line to the building tap. For account and pressure issues, begin with Village Utilities; County WASD operates the regional water supply.
Service line ownership & drinking water ↗Village Public Works maintains local streets, pathways, landscaped medians, public rights-of-way and storm drains, and coordinates mosquito-control work. Report a Village drainage or roadway issue through Public Works at 305-756-7171. Department hours are Monday–Friday, 9 a.m.–5 p.m.
Duties, contacts & service details ↗Building and Zoning reviews work under Village and Florida Building Code. Planning and Zoning handles land use and development review. Start before construction, renovation or seawall work; some projects require more than one Village or County review.
Find Building, Zoning & departments ↗Use this as a routing guide, then confirm your specific building and pickup day with the Village or property manager.
Published Village guidance lists garbage pickup Monday and Thursday for single-family homes on North Bay Island. Recycling is every other Wednesday and is serviced by Miami-Dade County.
Published guidance lists garbage pickup Tuesday and Friday for single-family homes on Treasure Island. Recycling is every other Wednesday through the County.
Village guidance lists garbage for multifamily buildings on Treasure Island and Harbor Island on Monday, Wednesday and Friday. Recycling is listed weekly Thursday and Friday through Waste Connections / Miami Hauling. Check building instructions if your property has managed containers.
Waste Connections recycling ↗Village Hall also houses a contract post office station and passport services. The post office hours published by the Village are weekdays, 8:30 a.m.–2:30 p.m.; passport appointments are required. Village Clerk records requests can be submitted in person, by email or through the online form.
Hours & resident service desk ↗