Cashier’s office: 8:15 a.m.–4:45 p.m. Monday–Friday; until 6 p.m. on Wednesday. Closed holidays. Payments after 3 p.m. post next business day.
Payment options ↗South Florida › Miami-Dade County › North Miami Beach
North Miami Beach · City of neighborhoods
North Miami Beach
Your issue determines which NMB desk to call. City water, Public Services, the outside waste hauler and the City Hall cashier each have separate contacts. This field guide puts those paths side by side.
City Hall lobby17011 NE 19th Avenue
North Miami Beach, FL 33162 · main phone 305-947-7581.
NMB Water305-948-2960
Billing and water customer service · customerservice@citynmb.com.
Residential garbage & bulkCoastal Waste: 305-384-7649
The city’s Public Works directory routes collection questions to its service contractor.
Four addresses. Four different jobs.
Before heading out, check which building handles your request. City Hall and the Public Services building are both on NE 19th Avenue, but they serve different counters.
Billing or account service: call 305-948-2960, email the Water team, or visit the City Hall lobby.
NMB Water customers ↗General Public Services: 305-948-2901. Residential garbage and bulk: Coastal Waste 305-384-7649. Look up the bulk pickup schedule by address.
Waste & recycling ↗NMB’s eDMS portal supports building, planning, zoning and public-works permits, inspections, code matters, payments and citizen requests.
Portal help ↗Getting around NMB
The NMB Line shuttle connects city destinations. Call 305-680-5356 or visit the city transit page for route and operating details; schedules can change.
Useful city tools
Start online, then reach a person
Residents can use self-service for many records and requests. Water billing, sanitation, and building permits remain separate service systems.
＄Water bills & account helpSee payment channels and customer help for NMB Water customers.Water customer page ↗♻Garbage, recycling & bulkRead city rules and find the address-based bulk pickup schedule.Solid waste guide ↗⌂Planning & neighborhood developmentCommunity Development handles planning and improvement of the city’s neighborhoods.Department details ↗▤Building permitsPermits are required for new construction and many repairs or alterations. Check the city’s process and exceptions before work begins.Building Division ↗☷Meetings, records & electionsThe City Clerk maintains records, manages municipal elections, and supports Commission agendas and meetings.City Clerk ↗☎Staff directoryGeneral city directory with direct department contacts and email.Find a department ↗
Service boundaries matter
North Miami Beach Water is a city utility, but the city identifies Coastal Waste and Recycling for residential garbage and bulk questions. Contact the provider for address-specific schedules. Hours can vary by department and change on holidays.