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WILTON MANORS · THE ISLAND CITY

City services,
one island desk.

In Wilton Manors, City Hall’s Utility Billing team is the front door for water, sewer, garbage, recycling and stormwater charges. This guide follows the island’s actual service pattern: pay and report through the City, check your collection zone, and take permits online.

City Hall2020 Wilton Drive

Wilton Manors, FL 33305 · 954-390-2100.

Open to the publicMonday–Thursday, 7 a.m.–6 p.m.

City Hall is closed Friday. Online services remain available.

Utility Billing954-390-2100

Billing questions: ub@wiltonmanors.com · utility billing window Mon–Thu.

Collection has a neighborhood rhythm

Know your side of the island.

Single-family homes, townhomes and buildings up to six units have residential service. The city divides collection into Northwest and Southeast zones; each zone’s weekly days differ.

Garbage × 2Twice per week. Your zone determines the collection days.
Recycling × 1Combined with one of your garbage days: Monday or Tuesday.
Bulk + HHW × 1Monthly service. Open the current calendar and zone map before set-out.
City-issued carts only: the City warns that other cities’ or private carts left at the curb may not be serviced. For a missed pickup, call Utility Billing at 954-390-2145 or the after-hours line 954-390-2190 and leave a message.
View current 2026 zone calendar & rules ↗
01 · Household account

One bill, several city services

Utility Billing consolidates water and sewer usage with garbage, recycling, stormwater and household hazardous-waste charges. The Finance Division can explain line items, fees, start/stop service and payment channels.

Understand utility billing ↗

Water or sewer emergency? During regular business hours call the City. After-hours emergency routing is 954-390-2150 during designated dispatch hours; at other times use the city’s phone menu, option 8. Routine billing does not go through emergency dispatch.

02 · Build & improve

Permits are submitted electronically

Community Development Services handles building permits, inspections, zoning and neighborhood planning. Permit submissions are electronic; its office is on City Hall’s second floor and is open Monday–Thursday, 7 a.m.–6 p.m.

Community Development Services ↗

For a permit record or other public document, use the City’s online public-record request portal rather than relying on a general inbox.

Island City quick routes

Find your next step

City Hall is closed on Fridays; use the online portals to pay, track permits or request records.

UTILITY BILL

Pay or start service

Water, sewer, refuse and stormwater billing all route through City Utility Billing.

Account options ↗
STREETS & WATER

Report a public works issue

Emergency Management/Utilities handles water and sewer breaks, stormwater and related field issues.

Utilities team ↗
PUBLIC RECORD

Request an official record

The City Clerk keeps Commission minutes, ordinances, resolutions and public-record requests.

City Clerk ↗